Port Cover Replacement Service

Name: KEUTEK Port Cover Replacement Service
Brand: KEUTEK
SKU: Port-48
Price: 20.96 USD
Availability: InStock

Professional replacement of the rubber port cover on your KEUTEK portable solar power bank. You ship the power bank in; we replace the cover and ship it back.

Select where we should return your power bank. The price includes the replacement cover, professional installation, and insured return shipping back to you. It is not a prepaid label to send the power bank to KEUTEK.

$20.96

Service — not a spare part

Port cover + professional install included

Price includes insured return shipping to you

You ship the power bank to KEUTEK

Do not ship until you receive your RMA

Support is U.S.-based

Checkout price is not a label to KEUTEK. FAQs are below.

Return destination

Lower 48

Alaska

Hawaii

This is a service, not a spare part. The port cover and professional installation are included. The price you select is insured return shipping of your power bank back to you — checkout will not add a second shipping rate. You still pay to ship the bank to KEUTEK. Choose Lower 48, Alaska, or Hawaii to match where we should return it. Wait for your RMA email before you send the bank.

Professional port cover replacement service

You ship in; we ship the bank back

Serviced and returned from the United States

Buy this service and choose Lower 48, Alaska, or Hawaii.
Get your RMA by email (e.g. PC-####). Do not ship until then.
Ship the power bank to KEUTEK (inbound shipping is not included).
We replace the port cover.
We ship the bank back to you.

Included: replacement port cover, professional install, and insured outbound return shipping to you.

Not included: a prepaid label to KEUTEK, inbound postage, warranty coverage for the worn cover, or DIY parts.

Do not replace the cover yourself. DIY will void the warranty. The rubber port cover is a wear item and is not covered by the lifetime warranty. This is a paid service, not a warranty claim.

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Frequently Asked Questions

No. Port-cover wear and breakage are normal wear and tear and are not covered by the lifetime warranty. This is a paid service. The replacement cover and professional install are included in the service.

No. You ship the power bank to KEUTEK at your own cost, with any carrier you want. The checkout price is not an inbound label.

The replacement port cover, professional installation, and insured outbound shipping of your power bank back to you. It does not include inbound shipping to KEUTEK. Checkout will not add a second shipping rate on top of this price.

Those variants cost more because returning the bank from our U.S. facility to Alaska or Hawaii costs more than returning it to the Lower 48. Pick the destination that matches your return address.

No. DIY replacement is dangerous, not supported, and will void the warranty. Banks must be sent in for service. We do not sell this as a customer-install spare part.

After you purchase, we email your RMA and ship-in instructions. Use your order number (e.g. PC-####). Do not ship until you have the RMA.

After checkout, wait for the RMA email. Inbound transit depends on the carrier you choose. After we receive the bank we replace the cover and ship it back to the destination you selected. We do not start work on a bank that arrives without an RMA.

Send the KEUTEK portable solar power bank that needs the port cover replaced. Pack it so it cannot shift or be crushed. This service is for the rubber port cover only. If the bank has another problem, contact support before you ship.

No. This is a digital service product, so Shopify does not add a carrier shipping rate at checkout. The variant price already includes insured return shipping of your power bank back to you. It is not a prepaid label to send the bank to KEUTEK.

Yes. Insured return shipping is included in the service price — it is not an optional +$5.97 add-on. If KEUTEK’s shipment of your serviced power bank back to you is lost, stolen, or damaged in transit, contact us with your order number and we will reship or make it right.

It does not cover the package you send to KEUTEK, inbound postage, a wrong return address, or repairs other than the port cover.

KEUTEK support (U.S.-based). Wait for the RMA email after purchase; if it does not arrive, contact us with your order number before shipping.

KEUTEK Port Cover Replacement Service

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