Customer Care

Email & Chat Support

Our Customer Care Team has one goal – keep our customers satisfied. If you require assistance of any kind, you can contact us through the methods below. If you are contacting Customer Care in reference to a past or current order, be sure to have that order number handy so they’re able to help you as quickly as possible.

Contact via chat

  • Our Customer Care team is standing by 10am-6pm EST Monday through Friday.
  • This is the best way to assist with orders, make changes to existing orders or set up product returns.
  • Please click the blue chat icon in the lower right corner of this page to connect live with a support agent!

Contact via email

  • Available 10am-6pm EST Monday through Friday to answer any questions, issues or concerns!
  • Please send us a message by filling out the fields below. We'll get back to you within 30 minutes!

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CORPORATE ADDRESS

125 Ottawa Ave, #305
Grand Rapids, MI 49503

(800) 919-0233
support@keutek.com